This Privacy Policy explains how h777 collects, uses, discloses, and protects the personal information of Filipino players in accordance with Republic Act No. 10173 — the Data Privacy Act of the Philippines — and the regulations of the National Privacy Commission (NPC).
h777 processes all personal data in full compliance with Republic Act No. 10173 (Data Privacy Act of 2012) and the National Privacy Commission's implementing rules. Your rights as a data subject are protected and exercisable at any time.
Filipino players have the right to access, correct, erase, and port personal data held by h777. You may withdraw consent to certain processing activities at any time without affecting the lawfulness of processing carried out prior to withdrawal.
h777 does not sell, rent, or commercially trade your personal data to third parties for their own marketing purposes. Data shared with service providers is governed by strict data processing agreements that prohibit unauthorized secondary use.
Payment data, GCash account numbers, and bank account details are processed using 256-bit SSL encryption. h777 does not store full payment credentials on its servers. All financial transactions comply with BSP and AMLC regulations applicable to Philippine online gaming operators.
h777 retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by PAGCOR, AMLC, and other regulatory obligations. Retention schedules are documented and enforced in accordance with NPC guidelines.
h777 has a designated Data Protection Officer (DPO) who handles all data privacy inquiries, access requests, and complaints. Filipino players can contact the h777 DPO directly at any time via the support contact information provided in this Policy.
For the purposes of this Privacy Policy, the following definitions apply:
This Privacy Policy applies to all personal data collected by h777 in connection with the operation of its online gambling platform at h777.biz, including all games, payment services, customer support functions, promotional programs, and any other service offered under the h777 brand.
This Policy applies to all individuals who interact with h777, including:
This Policy should be read in conjunction with h777's Terms & Conditions, which govern the overall relationship between h777 and its registered players. In matters of data privacy, this Policy prevails. This Policy does not apply to the data practices of third-party websites linked from h777.biz, including payment providers, game suppliers, or identity verification services, each of which operates under its own privacy framework.
Philippine Law Applies: This Policy is governed by the laws of the Republic of the Philippines, including Republic Act No. 10173 (Data Privacy Act of 2012), Republic Act No. 9160 (Anti-Money Laundering Act, as amended), and PAGCOR's data handling requirements for authorized gaming operators.
h777 collects the minimum personal data necessary to provide its services, comply with legal and regulatory obligations, and maintain the security and integrity of the platform. The categories of personal data collected are detailed in the table below:
| Data Category | Specific Data Elements | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government ID type and number | Account registration, KYC verification, PAGCOR compliance |
| Contact Data | Philippine mobile number, email address (optional), residential address | Account communication, OTP delivery, customer support |
| Authentication Data | Encrypted password hash, two-factor authentication setup, session tokens | Account security and access control |
| Financial Data | GCash number, Maya account details, bank account information (name and account number only), transaction history | Deposit processing, withdrawal, AMLC reporting |
| KYC Documents | Government ID images, selfie photographs, proof of address | Identity verification, fraud prevention, PAGCOR compliance |
| Gaming Activity Data | Game history, betting records, win/loss records, session durations, responsible gaming settings | Service provision, regulatory reporting, responsible gaming |
| Technical Data | IP address, device type and OS, browser type, login timestamps, geolocation (country/region level) | Security monitoring, fraud detection, platform optimization |
| Communications Data | Live chat transcripts, SMS correspondence, support email content | Customer support, dispute resolution, quality assurance |
| Marketing Preferences | Consent status for SMS/email marketing, preferred game categories, promotion opt-in history | Targeted promotions (consent-based only) |
Where required by PAGCOR regulations or AMLC guidelines, h777 may collect sensitive personal information including your source of funds declaration, employment status, and income range for high-value account verification. This information is collected only to the extent strictly required by applicable law, stored with enhanced security controls, and not used for any purpose other than regulatory compliance.
h777 collects personal data through the following channels and methods:
Data you provide directly to h777 when you:
Data collected automatically when you interact with the h777 platform:
h777 may receive data about you from third parties in limited circumstances, including:
Under the Data Privacy Act of the Philippines, h777 processes personal data on the following legal grounds:
h777 uses your personal data exclusively for the following specified and legitimate purposes:
Where you have provided explicit consent, h777 may use your data to:
You may withdraw marketing consent at any time by contacting h777 customer support or using the unsubscribe option in any marketing message. Withdrawal of marketing consent does not affect service-related communications, which h777 may continue to send on the basis of contractual necessity.
h777 does not sell, rent, or commercially trade your personal data. h777 discloses personal data to third parties only in the circumstances described below, and only to the minimum extent necessary for each purpose:
h777 engages third-party service providers to support platform operations, including:
All service providers are bound by data processing agreements that prohibit unauthorized use of your data, require security standards at least equivalent to h777's, and obligate compliance with Philippine data privacy laws.
h777 will disclose personal data to Philippine government authorities and regulatory bodies where required by law, including:
In the event of a merger, acquisition, reorganization, or sale of assets affecting h777's operations, personal data held by h777 may be transferred to the relevant successor entity as part of that transaction. Players will be notified of any such transfer and any material change to data processing arrangements in advance where practicable, and always in accordance with the Data Privacy Act.
h777 processes data primarily within the Republic of the Philippines. Where data is transferred to service providers or technology partners located outside the Philippines — such as international cloud hosting providers or globally deployed game content suppliers — h777 ensures that such transfers comply with Section 21 of the Data Privacy Act, which requires that the receiving country provides adequate data protection, or that appropriate contractual safeguards are in place.
International data transfers from h777 are limited to:
h777 does not transfer KYC documents, financial account details, or full identity records to any entity outside the Philippines without your explicit consent, except where required by Philippine law or PAGCOR regulation.
h777.biz uses cookies and similar tracking technologies to operate the platform, maintain your session, and improve the user experience. This section explains what cookies h777 uses and why.
You may configure your browser to refuse or delete non-essential cookies at any time. Most modern browsers — Chrome, Firefox, Safari, and Edge — provide cookie management settings accessible through the browser's settings menu. Note that disabling strictly necessary cookies may prevent you from logging in to your h777 account or using certain platform features. h777 does not use third-party advertising cookies or behavioral targeting cookies that track your activity across other websites.
h777 implements technical and organizational security measures appropriate to the sensitivity of the personal data it processes, designed to protect against unauthorized access, accidental loss, destruction, or alteration.
In the event of a personal data breach that is likely to affect your rights and interests, h777 will notify the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, as required by the Data Privacy Act. Affected data subjects will be notified without undue delay using the contact information on record, with a description of the breach, the data affected, and the steps h777 is taking to address it. h777 maintains a formal Data Breach Response Plan reviewed annually by the Data Protection Officer.
Security Reminder: h777 will never ask for your account password, OTP code, or GCash PIN in any communication — including live chat, SMS, or email. If you receive any message requesting this information, treat it as fraudulent and report it to h777 support immediately.
h777 retains personal data for the periods set out below, after which data is securely deleted or anonymized in accordance with h777's data retention schedule:
| Data Category | Retention Period | Legal Basis for Retention |
|---|---|---|
| Account and identity data (active accounts) | Duration of account + 5 years post-closure | PAGCOR record-keeping requirements |
| KYC documents | 5 years from account closure | RA 9160 (Anti-Money Laundering Act) |
| Financial transaction records | 5 years from transaction date | RA 9160; BSP regulations |
| Gaming activity logs | 3 years from account closure | PAGCOR regulatory requirements |
| Customer support communications | 3 years from last interaction | Dispute resolution; legitimate interest |
| Self-exclusion records | Duration of exclusion + 5 years | PAGCOR responsible gaming requirements |
| Marketing consent records | 3 years from consent withdrawal | Data Privacy Act proof of consent |
| Security and access logs | 12 months from creation | Security monitoring; fraud investigation |
Where data must be retained beyond the above periods due to an ongoing legal dispute, regulatory investigation, or court order, h777 will retain the relevant data until that matter is fully resolved. Upon expiry of the applicable retention period, data is either securely and permanently deleted from all h777 systems or irreversibly anonymized such that it can no longer be associated with any individual.
Under the Data Privacy Act of the Philippines, you have the following rights in relation to your personal data held by h777. These rights are exercisable by contacting h777's Data Protection Officer as described in Section 15:
You have the right to be informed before your personal data is collected — including the purpose of collection, the basis for processing, and how long data will be retained. This Privacy Policy fulfills that obligation.
You have the right to request a copy of the personal data h777 holds about you, along with information about how it is processed. h777 will respond to verified access requests within 30 days.
You have the right to request correction of inaccurate or incomplete personal data. For account data, you may also update certain information directly through your h777 account settings, subject to identity re-verification.
You have the right to request deletion of personal data where it is no longer necessary for the original purpose, where consent has been withdrawn, or where processing is unlawful. This right is subject to h777's legal retention obligations.
You have the right to object to processing based on legitimate interest, including profiling and direct marketing. Marketing objections are honored immediately; other objections are assessed against h777's legal obligations.
You have the right to receive your personal data in a structured, machine-readable format and to transmit it to another controller, where technically feasible and where processing is based on consent or contract.
To exercise any of the rights listed above, submit a written request to h777's Data Protection Officer at [email protected] with the subject line "Data Subject Rights Request." Your request must include your registered Philippine mobile number, a description of the right you wish to exercise, and sufficient information to verify your identity. h777 will acknowledge receipt within 72 hours and respond substantively within 30 calendar days. For complex requests, the response period may be extended by an additional 30 days with notification to you.
If you believe h777 has not handled your personal data in accordance with the Data Privacy Act, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. h777 encourages you to contact the h777 DPO first so that we have the opportunity to address your concern directly, but your right to go directly to the NPC is unconditional and unaffected by any internal complaint process.
h777 is strictly prohibited from collecting personal data from individuals under 21 years of age. This is not merely a data privacy requirement — it is a core PAGCOR regulatory obligation and a non-negotiable term of h777's operating authorization. The 21+ age requirement is enforced through:
If h777 determines at any point that personal data has been collected from an individual under 21 years of age, h777 will immediately close the associated account, delete the collected data to the extent permitted by law, and report the matter to PAGCOR as required. Parents or guardians who become aware that a minor has registered at h777 are requested to contact the h777 DPO immediately so that the account can be closed and data appropriately handled.
🔞 Age Restriction: h777 is strictly for individuals 21 years of age and above. If you are under 21, you are not permitted to access h777.biz, register an account, or use any h777 service. This is a legal requirement under PAGCOR regulations governing online gambling in the Philippines.
h777 reserves the right to update this Privacy Policy at any time to reflect changes in applicable law, NPC guidance, PAGCOR regulations, or h777's data processing practices. Material changes — particularly those that expand the categories of data collected, introduce new purposes for processing, or reduce your rights as a data subject — will be communicated to registered players via the h777 platform notification system and, where practicable, via SMS to your registered Philippine mobile number, with a minimum of fourteen (14) days' notice prior to the effective date.
Minor changes, such as clarifications of existing practices or corrections of typographical errors, may be made without prior notice but will be reflected in the "Last Updated" date at the top of this page. The current version of this Privacy Policy is always accessible at h777.biz/privacy-policy. h777 recommends reviewing this Policy periodically to stay informed of how your data is handled.
Continued use of h777 following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not accept the amended terms, you should stop using h777 and may request voluntary account closure with a withdrawal of your remaining balance.
h777 has designated a Data Protection Officer responsible for overseeing compliance with the Data Privacy Act and this Privacy Policy. All data privacy inquiries, access requests, correction requests, erasure requests, objections, and complaints should be directed to the h777 Data Protection Officer using the contact details below.
h777 Data Protection Officer
Email: [email protected]
Subject Line: "Data Subject Rights Request" or "Privacy Policy Inquiry"
Response Time: Acknowledgment within 72 hours; substantive response within 30 calendar days
Language: Filipino (Tagalog) and English
Availability: 24 hours a day, 7 days a week
For urgent data security matters — such as suspected unauthorized access to your account or a data breach notification — please contact h777 customer support via live chat (available 24/7 on the h777 platform) and indicate "Urgent Security Matter" in your opening message for priority handling.
For complaints that have not been resolved to your satisfaction through h777's internal process, you may contact the National Privacy Commission of the Philippines through the NPC's official channels. h777 cooperates fully with all NPC investigations and compliance reviews.
Your personal data is protected under Philippine law and handled with the care it deserves. Join hundreds of thousands of Filipino players on a PAGCOR-authorized platform that takes privacy seriously. 21+ only.